Terpy

Privacy

What Terpy stores, why, and for how long

In short

You can use Terpy without an account. We store the conversations either way, because we need to see real answers to find bad ones and to check the service is not being misused. Conversations from visitors without an account are stored without any identifier for you or your device, and they are deleted after 90 days. We do not sell data, and we do not use it for advertising.

Chats without an account

When you chat without signing in, the messages are saved on our server with a random conversation number. No account, no device fingerprint, no IP address, and no browser details are saved alongside them. We cannot tell which conversations came from the same person or the same device.

These conversations are deleted automatically 90 days after they start. A copy also stays in your own browser so you can reopen your history; clearing your browser data removes that copy.

What we store

DataWhyHow long
Chat messages from a signed-in accountSo you can reopen your conversationsUntil you delete the chat or your account
Chat messages sent without an accountQuality checks, debugging, and safety review90 days, then deleted automatically
Account data (email address, name, profile picture)Sign-in through GoogleUntil you delete your account
Device identifier in the terp_fp cookieMessage limits and abuse prevention1 year, or until you clear your cookies
Usage counters (number of messages, token counts)Enforcing daily and monthly limitsUntil you delete your account
Uploaded dispensary menu photosReading strain names from the pictureStored with the scan record
Saved preferences (effects, terpenes you like or avoid)Personalising recommendationsIn your browser, until you clear them

Please do not send health details

What you type is stored as you wrote it. Please do not send us medical information, diagnoses, or anything else that identifies you or another person.

Terpy is an educational database. It does not give medical advice, and it is not a substitute for talking to a doctor or a pharmacist.

Legal bases

We process account data and your saved chats to provide the service you asked for (Article 6(1)(b) GDPR). We keep anonymous transcripts, usage counters, and the device identifier on the basis of our legitimate interest in a working, safe, and non-abusable service (Article 6(1)(f) GDPR). You can object to that use at any time using the contact address below.

Who else processes this data

We use these providers to run the service. They process data on our behalf and only for the purposes described here.

  • Supabase: Database, file storage, and sign-in (servers in London, United Kingdom)
  • Vercel: Hosting, request logs, and usage analytics
  • Google: The AI models that write the chat answers, reached through the Vercel AI Gateway
  • Exa: Web search when a strain is missing from the database
  • OpenPanel: Page-view analytics, on servers we operate ourselves

Your messages are sent to the AI model provider to generate an answer. The provider processes them to produce the reply. Some of these providers are based outside the European Economic Area.

Your rights

  • Access the data we hold about you
  • Have inaccurate data corrected
  • Have your data deleted
  • Restrict or object to how we use it
  • Receive your data in a portable format
  • Complain to a data protection supervisory authority

Signed-in users can delete individual chats or their whole history from the app. For anything else, write to us. Conversations sent without an account cannot be traced back to you, so we cannot find or delete a specific one on request.

Contact

For privacy questions or to exercise any of the rights above, write to info@felixbruening.de.

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